Customer Testimonials

DealerRater logo
DealerRater Dec 8, 2021

Garland took care of us and was great about showing what the truck needed besides what I was in for.

Read at DealerRater

DealerRater logo
DealerRater Dec 8, 2021

Salesman, Aryan, was very polite and accommodating to my wants and needs in a vehicle. He got us through the buying process quickly and easily with minimal issues.

Read at DealerRater

DealerRater logo
DealerRater Dec 6, 2021

I use this dealership for all of my service. They do a good job at a fair price and have a nice waiting area. Plus I like the little shop within the store.

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2021

I have purchased more than one vehicle from Shottenkirk. Service is good, staff is professional and friendly. Like others, I was concerned when Durant (who I had also purchased vehicles from) sold the dealership tp Shottenkirk, as we had become accustomed to Durant's friendly, hometown approach to business. I am pleased to report that my fears were unfounded. Shottenkirk has exceeded the level of professionalism and customer service I had hoped for. I have had only one negative experience. This past visit, I attempted to make an appointment for service for my Hylander. I called the Service Department 3 times ...

Read at DealerRater

Google logo
Google Dec 5, 2021

Brionna was so helpful! I will recommend her to anyone looking to buy a car!!!!! 5 star service.

Google logo
Google Dec 5, 2021

Sebastian was very helpful and and pleasure to work with. He is a great asset to your company.

Google logo
Google Dec 5, 2021

Tyler Akins really went above and beyond to give me the best deal!

Google logo
Google Dec 4, 2021

Jimmy, and Tyrone was very helpful not pushy made buying simple!! Highly recommend

Google logo
Google Dec 4, 2021

DealerRater logo
DealerRater Dec 3, 2021

Everyone was very helpful. The process was smooth and quick with no stress. Best car purchase experience!!

Read at DealerRater

Google logo
Google Dec 3, 2021

DealerRater logo
DealerRater Dec 3, 2021

Got in promptly and completed service in time indicated. Car was clean when returned to me

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2021

My first experience with your dealership…easy and quick service. I hope it continues Thanks!

Read at DealerRater

Google logo
Google Dec 2, 2021

Sold my BMW 430i to Shottenkirk Toyota and it was so easy! Spoke to Denise on the phone and exchanged some photos of the vehicle. A price was agreed upon. When I arrived the entire process took about 10 minutes. I received a check for the full amount discussed. Great experience overall.

Google logo
Google Dec 2, 2021

DealerRater logo
DealerRater Dec 1, 2021

They were very friendly and helpful. The wait wasn’t long as I didn’t have an appointment . Thank you !

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2021

Very thorough. Helpful. Courteous staff. This was a 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape.

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2021

Easy to make appointment. Friendly staff. Nice waiting area. More expensive than I was prepared for.

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2021

Everyone was great, very helpful, made the process smooth and easy. I would refer everyone to make there purchase here!

Read at DealerRater

DealerRater logo
DealerRater Dec 1, 2021

I read often about how the locals do not like the car buying process at this dealership. I have never had a problem with the service department and give them credit for me not having to go through purchasing another vehicle. My most recent visit, my 215,000 mile Camry got an oil change and a few belts replaced. Also two filters were replaced and the battery was serviced. For less than a monthly payment my car is ready for another 5000 miles. Garland was my service director and she did a great job.

Read at DealerRater

Google logo
Google Dec 1, 2021

Best car buying experience ever! Easy and fast. Chris was a very knowledgeable and a pleasant salesman. Highly recommend!

Google logo
Google Dec 1, 2021

Please go see Kelly Boyd. He is so helpful and makes buying a car easy. He is knowledgeable and responsive. He is also friendly, honest and good natured. You can't go wrong buying from a veteran.

DealerRater logo
DealerRater Dec 1, 2021

Chris was very good at giving me a good payment for my car and very good at talking to the people at the office for a lower price for the vehicle I recommend going with him

Read at DealerRater

Google logo
Google Nov 30, 2021

Google logo
Google Nov 30, 2021

Great service y'all go c my friend Allen Vasquez if u are looking for a new or just to upgrade he I'll help u out nd give u the best deal

Google logo
Google Nov 30, 2021

I just want to thank Alain Vazquez he was very knowledgeable and helpful.He was definitely the very best car seller I have dealt with .I will be driving my new car soon.Definitely want to be dealing with this guy at Shottenkirk Toyota of Granbury.

Google logo
Google Nov 30, 2021

Looking to purchase a new car? Madison is your girl!

Google logo
Google Nov 30, 2021

Ryan Peterson is your man. Be straight with him and he will close it. Simple, straight to paper experience!

Google logo
Google Nov 30, 2021

Great friendly service. Thank you Tyler Akins for your help!

Google logo
Google Nov 30, 2021

Google logo
Google Nov 29, 2021

Google logo
Google Nov 28, 2021

Google logo
Google Nov 28, 2021

Jimmy was very helpful, knowledgeable, and patient.

Google logo
Google Nov 28, 2021

Google logo
Google Nov 28, 2021

Josh Aten was absolutely amazing. He made buying a vehicle for my son easy and worked within our budget.

Google logo
Google Nov 28, 2021

Josh was great. Got me my first car great guy and the experience was good a lot of nice cars.

Google logo
Google Nov 28, 2021

Google logo
Google Nov 27, 2021

Took my 4 Runner in for oil change and tire rotation. Service was fairly quick and resonable.

Google logo
Google Nov 27, 2021

I purchased a car yesterday, and Mario went above and beyond with his customer service. I will purchase my next car here as well.

Google logo
Google Nov 27, 2021

Tyler Akins was great working with us! Made everything go smoothly.

Google logo
Google Nov 27, 2021

My family and I drove in from out of town. Terry Sparks was helpful, friendly and efficient in helping us get what we needed. There were tons of vehicles on the lot, lots of selection, friendly and helpful service. Awesome experience!

DealerRater logo
DealerRater Nov 27, 2021

Everything about our buying experience was amazing. Now going through or first service I still feel the same. Really appreciate this place.

Read at DealerRater

Google logo
Google Nov 27, 2021

Google logo
Google Nov 27, 2021

Great team Jay and Chris Bayless was awesome everyone was great from service to detail to sales fantastic dealership I recommend Shottenkirk Granbury

DealerRater logo
DealerRater Nov 25, 2021

Thanks for a great buy with Iscar Black! We are truly blessed and thankful to have him help us!

Read at DealerRater

Google logo
Google Nov 25, 2021

Tech communicated well with the issues that arose during the repair. Also helped find the parts needed at a competitive price compared to OEM price from car manufacturer.

DealerRater logo
DealerRater Nov 24, 2021

The young Latino service rep was awesome..........hang on to that guy. He is not shown on the list below.

Read at DealerRater

Google logo
Google Nov 24, 2021

Denise at Shottenkirk Toyota Granbury was absolutely a pleasure to deal with and quick payment to me after she purchased my car. Their offer was among the best I had and quick, easy payment. Great transaction all the way. Mike

Google logo
Google Nov 23, 2021

Erin Is very outgoing and the best here to work with.

DealerRater logo
DealerRater Nov 22, 2021

They listen, perform, are courteous, and inform. Fair pricing, respect customer time, available for questions,

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2021

The staff seems to care about your time and will kepp you updated on progress throughout your service experience

Read at DealerRater

Google logo
Google Nov 21, 2021

Purchased a 2016 Lincoln MKZ My salesman was Oscar Black (I highly recommend you ask for him). He will shoot it to you straight with no hassling or haggling. Shottenkirk will do you right.

Google logo
Google Nov 21, 2021

Google logo
Google Nov 21, 2021

Found a beautiful 2017 GMC Sierra Denali that had all the specs and mileage I was looking for. Aryan and Tyler were extremely helpful. They got me in the truck that I have always wanted. Couldn’t be more thrilled. Thanks y’all!

Google logo
Google Nov 20, 2021

Easily one of the best car buying experience I’ve ever had. Courteous and painless, thanks Aryan.

Google logo
Google Nov 20, 2021

Quick process, friendly folks, no funny business. Thank you, Tyler Akins, for getting us in a new vehicle.

DealerRater logo
DealerRater Nov 20, 2021

Chris Bayless is an excellent salesman. He was able to answer all my questions. The deal I got was great.

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2021

Always great service with friendly people willing to help you. You don't get that everywhere.

Read at DealerRater

Google logo
Google Nov 20, 2021

DealerRater logo
DealerRater Nov 19, 2021

Is they best place to buy a car they make it so easy for the customer

Read at DealerRater

Google logo
Google Nov 19, 2021

Highly recommend Oscar Black at Shottenkirk Toyota, very pleasurable service and very straight forward!

DealerRater logo
DealerRater Nov 18, 2021

Garland was very efficient and a very good communicator. She told me my wait time would be between an hour and a half and two hours. I was very happy when she brought me my work order and the work was finished in one hour and 15 minutes. I also discovered I left my discount flyer on the front seat of my car and missed my 10% discount (my bill for the day was $659.54). I called Cari the following day to see if I could still apply the discount and she worked out a special deal which will allow me a free ...

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2021

Fast, prompt, professional, and courteous are how best to describe the team that assisted me. What else can a guy ask for?

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2021

Great to deal with , everything went smoothly The salesman, Oscar Black was excellent in communication and all aspects

Read at DealerRater

Google logo
Google Nov 17, 2021

DealerRater logo
DealerRater Nov 17, 2021

One word excellent. Thank you , thank you so much wonderful service. Thank you thank you thank you

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2021

My first time buying a vehicle out of state & I’m glad I did. Very friendly, attentive & pretty easy process. I love my new Cadillac & if I’m ever in the market for another vehicle in the future will be coming back. Thank you!

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2021

Jay in Sales was great. Very kind and went above and beyond to help out

Read at DealerRater

Google logo
Google Nov 17, 2021

Google logo
Google Nov 17, 2021

DealerRater logo
DealerRater Nov 16, 2021

friendly, cost, speed ,.knowledge,dependable etc etc etc etc etc etc etc etc etc etc

Read at DealerRater

DealerRater logo
DealerRater Nov 16, 2021

Friendly, prompt and informative service. I will be back in the future for work on my.4-Runner.

Read at DealerRater

DealerRater logo
DealerRater Nov 16, 2021

Excellent communication and service. Will consider Shottenkirk for a new truck purchase when this truck approaches 30,000 miles.

Read at DealerRater

Google logo
Google Nov 16, 2021

Friendly, informative and prompt in their service. This was my first visit. I’ll be back!

Google logo
Google Nov 16, 2021

Oscar Black made our car buying experience a breeze. Will definitely buy here again.

Google logo
Google Nov 14, 2021

Tyler Akins was a honest salesman and worked with me even though I had my 2yr old in my arms

DealerRater logo
DealerRater Nov 13, 2021

Excellent customer service!! Sales and finance team were incredible!! Would definitely recommend them to friends!

Read at DealerRater

DealerRater logo
DealerRater Nov 13, 2021

Very quick to take care of any issues, very nice and they go above and beyond to make the visit great

Read at DealerRater

Google logo
Google Nov 13, 2021

Josh did a awesome job helped me get into a nice ride

DealerRater logo
DealerRater Nov 12, 2021

Easy to get an appointment. Day of I was in and out within an hour !!

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2021

Chris was great, and the whole team worked everything out to get me in the truck i wanted. Best car buying experience ive ever had!!!

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2021

Chris Bayless is a great salesman. He is informative. He was able to answer all of my questions.

Read at DealerRater

Google logo
Google Nov 12, 2021

Google logo
Google Nov 12, 2021

Google logo
Google Nov 12, 2021

Google logo
Google Nov 12, 2021

Google logo
Google Nov 12, 2021

Tyler Atkins was very helpful and helped me find the truck perfect for me. They have a lot of inventory and anything you need. Recommend!

Google logo
Google Nov 12, 2021

Tyler Atkins was amazing and went above and beyond for us to find us the truck perfect for our family and business. Lots of inventory as well so they will for sure have whatever you are looking for!

Google logo
Google Nov 12, 2021

Heath worked hard to resolve an issue and was very respectful and patient through the process. He took time to listen and cleared up communication issues and ensured appropriate care was taken. It, unfortunately, took two weeks to resolve as Chris Bayless wasn’t aware of scheduling issues with the paint guy and didn’t understand the extent of the scratch damage on the new car. I don’t believe anyone was aware at granbury of the scratch damage to the new car as they received it from the weatherford shottenkirk inventory. We also did not notice any scratches until ...

Google logo
Google Nov 11, 2021

DealerRater logo
DealerRater Nov 11, 2021

We wanted a newer vehicle and found a great one. We worked with Heath, And Oscar in sales, and Luis in finance. Everything went fast and smooth. We received a good offer on our trade, and a good price on the vehicle we wanted. Everyone there was friendly and helpful. Very happy with my purchase. Thank you.

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2021

I'm sorry, I don't remember the young lady who helped me. But I do know She was very professional and kept me in the loop as my car was being serviced. I really appreciated that.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2021

Jeff Logan was an awesome no pressure salesman from the moment I walked in the door. Excellent feedback and really patient through my many vehicle views. Will definitely recommend and be back for next car.

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2021

Chris Bayless is a good salesman. He did a wonderful job of making my car purchase easy and stress-free.

Read at DealerRater

Google logo
Google Nov 10, 2021

Chris graham and David fry helped me find my car, very nice guys I recommend coming here 👍🏼

Google logo
Google Nov 10, 2021

Google logo
Google Nov 10, 2021

Jabril Coles was really easy to work with. Answered all my questions or found someone to answer them.

DealerRater logo
DealerRater Nov 9, 2021

Great service, excellent hospitality and timely - attentive to detail with needs of the vehicle by fixing what needed to be fixed.

Read at DealerRater

Google logo
Google Nov 9, 2021

Andhy, Nick and Ty great help getting me through process. Very patient with me and did what they could to make me comfortable with my purchase. Will definitely come back

Google logo
Google Nov 8, 2021

Good service.


Leave Us A Review