Customer Testimonials
Garland took care of us and was great about showing what the truck needed besides what I was in for.
Salesman, Aryan, was very polite and accommodating to my wants and needs in a vehicle. He got us through the buying process quickly and easily with minimal issues.
I use this dealership for all of my service. They do a good job at a fair price and have a nice waiting area. Plus I like the little shop within the store.
I have purchased more than one vehicle from Shottenkirk. Service is good, staff is professional and friendly. Like others, I was concerned when Durant (who I had also purchased vehicles from) sold the dealership tp Shottenkirk, as we had become accustomed to Durant's friendly, hometown approach to business. I am pleased to report that my fears were unfounded. Shottenkirk has exceeded the level of professionalism and customer service I had hoped for. I have had only one negative experience. This past visit, I attempted to make an appointment for service for my Hylander. I called the Service Department 3 times ...
Brionna was so helpful! I will recommend her to anyone looking to buy a car!!!!! 5 star service.
Sebastian was very helpful and and pleasure to work with. He is a great asset to your company.
Tyler Akins really went above and beyond to give me the best deal!
Jimmy, and Tyrone was very helpful not pushy made buying simple!! Highly recommend
Everyone was very helpful. The process was smooth and quick with no stress. Best car purchase experience!!
Got in promptly and completed service in time indicated. Car was clean when returned to me
My first experience with your dealership…easy and quick service. I hope it continues Thanks!
Sold my BMW 430i to Shottenkirk Toyota and it was so easy! Spoke to Denise on the phone and exchanged some photos of the vehicle. A price was agreed upon. When I arrived the entire process took about 10 minutes. I received a check for the full amount discussed. Great experience overall.
They were very friendly and helpful. The wait wasn’t long as I didn’t have an appointment . Thank you !
Very thorough. Helpful. Courteous staff. This was a 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape.
Easy to make appointment. Friendly staff. Nice waiting area. More expensive than I was prepared for.
Everyone was great, very helpful, made the process smooth and easy. I would refer everyone to make there purchase here!
I read often about how the locals do not like the car buying process at this dealership. I have never had a problem with the service department and give them credit for me not having to go through purchasing another vehicle. My most recent visit, my 215,000 mile Camry got an oil change and a few belts replaced. Also two filters were replaced and the battery was serviced. For less than a monthly payment my car is ready for another 5000 miles. Garland was my service director and she did a great job.
Best car buying experience ever! Easy and fast. Chris was a very knowledgeable and a pleasant salesman. Highly recommend!
Please go see Kelly Boyd. He is so helpful and makes buying a car easy. He is knowledgeable and responsive. He is also friendly, honest and good natured. You can't go wrong buying from a veteran.
Chris was very good at giving me a good payment for my car and very good at talking to the people at the office for a lower price for the vehicle I recommend going with him
Great service y'all go c my friend Allen Vasquez if u are looking for a new or just to upgrade he I'll help u out nd give u the best deal
I just want to thank Alain Vazquez he was very knowledgeable and helpful.He was definitely the very best car seller I have dealt with .I will be driving my new car soon.Definitely want to be dealing with this guy at Shottenkirk Toyota of Granbury.
Looking to purchase a new car? Madison is your girl!
Ryan Peterson is your man. Be straight with him and he will close it. Simple, straight to paper experience!
Great friendly service. Thank you Tyler Akins for your help!
Jimmy was very helpful, knowledgeable, and patient.
Josh Aten was absolutely amazing. He made buying a vehicle for my son easy and worked within our budget.
Josh was great. Got me my first car great guy and the experience was good a lot of nice cars.
Took my 4 Runner in for oil change and tire rotation. Service was fairly quick and resonable.
I purchased a car yesterday, and Mario went above and beyond with his customer service. I will purchase my next car here as well.
Tyler Akins was great working with us! Made everything go smoothly.
My family and I drove in from out of town. Terry Sparks was helpful, friendly and efficient in helping us get what we needed. There were tons of vehicles on the lot, lots of selection, friendly and helpful service. Awesome experience!
Everything about our buying experience was amazing. Now going through or first service I still feel the same. Really appreciate this place.
Great team Jay and Chris Bayless was awesome everyone was great from service to detail to sales fantastic dealership I recommend Shottenkirk Granbury
Thanks for a great buy with Iscar Black! We are truly blessed and thankful to have him help us!
Tech communicated well with the issues that arose during the repair. Also helped find the parts needed at a competitive price compared to OEM price from car manufacturer.
The young Latino service rep was awesome..........hang on to that guy. He is not shown on the list below.
Denise at Shottenkirk Toyota Granbury was absolutely a pleasure to deal with and quick payment to me after she purchased my car. Their offer was among the best I had and quick, easy payment. Great transaction all the way. Mike
Erin Is very outgoing and the best here to work with.
They listen, perform, are courteous, and inform. Fair pricing, respect customer time, available for questions,
The staff seems to care about your time and will kepp you updated on progress throughout your service experience
Purchased a 2016 Lincoln MKZ My salesman was Oscar Black (I highly recommend you ask for him). He will shoot it to you straight with no hassling or haggling. Shottenkirk will do you right.
Found a beautiful 2017 GMC Sierra Denali that had all the specs and mileage I was looking for. Aryan and Tyler were extremely helpful. They got me in the truck that I have always wanted. Couldn’t be more thrilled. Thanks y’all!
Easily one of the best car buying experience I’ve ever had. Courteous and painless, thanks Aryan.
Quick process, friendly folks, no funny business. Thank you, Tyler Akins, for getting us in a new vehicle.
Chris Bayless is an excellent salesman. He was able to answer all my questions. The deal I got was great.
Always great service with friendly people willing to help you. You don't get that everywhere.
Is they best place to buy a car they make it so easy for the customer
Highly recommend Oscar Black at Shottenkirk Toyota, very pleasurable service and very straight forward!
Garland was very efficient and a very good communicator. She told me my wait time would be between an hour and a half and two hours. I was very happy when she brought me my work order and the work was finished in one hour and 15 minutes. I also discovered I left my discount flyer on the front seat of my car and missed my 10% discount (my bill for the day was $659.54). I called Cari the following day to see if I could still apply the discount and she worked out a special deal which will allow me a free ...
Fast, prompt, professional, and courteous are how best to describe the team that assisted me. What else can a guy ask for?
Great to deal with , everything went smoothly The salesman, Oscar Black was excellent in communication and all aspects
One word excellent. Thank you , thank you so much wonderful service. Thank you thank you thank you
My first time buying a vehicle out of state & I’m glad I did. Very friendly, attentive & pretty easy process. I love my new Cadillac & if I’m ever in the market for another vehicle in the future will be coming back. Thank you!
Jay in Sales was great. Very kind and went above and beyond to help out
friendly, cost, speed ,.knowledge,dependable etc etc etc etc etc etc etc etc etc etc
Friendly, prompt and informative service. I will be back in the future for work on my.4-Runner.
Excellent communication and service. Will consider Shottenkirk for a new truck purchase when this truck approaches 30,000 miles.
Friendly, informative and prompt in their service. This was my first visit. I’ll be back!
Oscar Black made our car buying experience a breeze. Will definitely buy here again.
Tyler Akins was a honest salesman and worked with me even though I had my 2yr old in my arms
Excellent customer service!! Sales and finance team were incredible!! Would definitely recommend them to friends!
Very quick to take care of any issues, very nice and they go above and beyond to make the visit great
Josh did a awesome job helped me get into a nice ride
Easy to get an appointment. Day of I was in and out within an hour !!
Chris was great, and the whole team worked everything out to get me in the truck i wanted. Best car buying experience ive ever had!!!
Chris Bayless is a great salesman. He is informative. He was able to answer all of my questions.
Tyler Atkins was very helpful and helped me find the truck perfect for me. They have a lot of inventory and anything you need. Recommend!
Tyler Atkins was amazing and went above and beyond for us to find us the truck perfect for our family and business. Lots of inventory as well so they will for sure have whatever you are looking for!
Heath worked hard to resolve an issue and was very respectful and patient through the process. He took time to listen and cleared up communication issues and ensured appropriate care was taken. It, unfortunately, took two weeks to resolve as Chris Bayless wasn’t aware of scheduling issues with the paint guy and didn’t understand the extent of the scratch damage on the new car. I don’t believe anyone was aware at granbury of the scratch damage to the new car as they received it from the weatherford shottenkirk inventory. We also did not notice any scratches until ...
We wanted a newer vehicle and found a great one. We worked with Heath, And Oscar in sales, and Luis in finance. Everything went fast and smooth. We received a good offer on our trade, and a good price on the vehicle we wanted. Everyone there was friendly and helpful. Very happy with my purchase. Thank you.
I'm sorry, I don't remember the young lady who helped me. But I do know She was very professional and kept me in the loop as my car was being serviced. I really appreciated that.
Jeff Logan was an awesome no pressure salesman from the moment I walked in the door. Excellent feedback and really patient through my many vehicle views. Will definitely recommend and be back for next car.
Chris Bayless is a good salesman. He did a wonderful job of making my car purchase easy and stress-free.
Chris graham and David fry helped me find my car, very nice guys I recommend coming here 👍🏼
Jabril Coles was really easy to work with. Answered all my questions or found someone to answer them.
Great service, excellent hospitality and timely - attentive to detail with needs of the vehicle by fixing what needed to be fixed.
Andhy, Nick and Ty great help getting me through process. Very patient with me and did what they could to make me comfortable with my purchase. Will definitely come back
Good service.
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