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Pre-Owned 2021 Cadillac Escalade ESV Sport

  • VIN: 1GYS4NKL3MR445538
  • Stock: MR445538H

Disclaimer:

** Due to current market volatility, we are pricing our vehicles immediately following acquisition. All vehicles will be reconditioned and made ready for sale. Price will be the advertised price plus TT&L, Registration, and $150.00 dealer documentation fee. Any other fees or charges that are allowed or prescribed by law. Any quoted financing terms are subject to final lender approval and are only estimates.

**Under 97,000 miles will receive a 6month/6,000 miles powertrain warranty. Vehicles over 97,001-119,999 will receive a 3-month/3000 miles powertrain warranty. No coverage on vehicles over 120,000 miles. Some restrictions apply; please call us for a copy of the contract for specific information.

Details
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Basic Info

  • Exterior:
    Black
  • Drivetrain:
    4WD
  • Interior:
    Black
  • Transmission:
    10-Speed Automatic with Overdrive
  • Engine:
    6.2L V8
  • Fuel Efficiency:
    14 CITY / 19 HWY
  • Mileage:
    1,646

History Report

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Key Features

  • 3rd Row Seat
  • Android Auto
  • Apple CarPlay
  • Backup Camera
  • Blind Spot Monitor
  • Bluetooth
  • Hands-Free Liftgate
  • Heated Seats
  • Keyless Entry
  • Lane Departure Warning
  • Lane keep assist
  • Leather Seats
  • Memory Seats
  • Navigation System
  • Parking Sensors / Assist
  • Power Seats
  • Rain Sensing Wipers
  • Rear A/C
  • Sunroof / Moonroof
  • Tow Package

Description

CARFAX One-Owner. Clean CARFAX. APPLE CAR PLAY, ANDROID AUTO, LEATHER INTERIOR, BLUETOOTH, ALLOY WHEELS, POWER MOONROOF/SUNROOF, LCD DISPLAY SCREEN, POWER DRIVER'S SEAT, POWER PASSENGER SEAT, HEATED FRONT SEATS, COOLED FRONT SEATS, REAR A/C, BLIND SPOT MONITOR, BACK UP CAMERA, 3RD ROW SEAT, WELL MAINTAINED, LOW MILES, 16.9" Diagonal OLED Infotainment Screen, 19 Speakers, Adaptive suspension, Air Conditioning, Air Ionizer, AKG Studio 19-Speaker Audio System, Alloy wheels, AM/FM radio: SiriusXM with 360L, Automatic Emergency Braking, Body-Color Door Handles, Door Lock & Latch Shields, Electronic Cruise Control w/Set & Resume Speed, Electronic Limited-Slip Differential, Enhanced Automatic Parking Assist, Glass Breakage Sensor, HD Radio, Heads-Up Display, Heated & Ventilated Driver & Front Passenger Seats, Heated Driver & Front Passenger Seats, Heated front seats, Heated rear seats, Hitch Guidance w/Hitch View, Integrated Trailer Brake Controller, In-Vehicle Trailering System App, Lane Keep Assist w/Lane Departure Warning, Memory seat, Navigation System, Power driver seat, Power Liftgate, Power moonroof, Power Panoramic Tilt-Sliding Sunroof, Power steering, Power windows, Preferred Equipment Group 1SC, Radio: AM/FM/SiriusXM w/Navigation, Rear Camera Mirror, Rear Camera Mirror Washer, Rear Cross Traffic Alert, Reconfigurable Full-Color Head-Up Display, Remote keyless entry, Running Board Assist Steps, SiriusXM w/360L, Split folding rear seat, Steering wheel memory, Steering wheel mounted audio controls, Teen Driver, Theft-Deterrent Alarm System, Trailer Side Blind Zone Alert, Vehicle Inclination Sensor, Vehicle Interior Movement Sensor, Ventilated front seats, Wheels: 22" 12-Spoke Polished Alloy, Wireless Apple CarPlay/Wireless Android Auto. Priced below KBB Fair Purchase Price!

Black Raven 2021 Cadillac Escalade ESV Sport 4D Sport Utility 4WD 10-Speed Automatic with Overdrive 6.2L V8


At SHOTTENKIRK HYUNDAI located in Granbury, TX all of our Pre-Owned vehicles go through a 100 point plus inspection. The oil and filter are changed, complete brake inspection, tire rotation, safety inspection, and all fluid levels are topped off. If we find anything that needs attention, we address the issue and fix it. So, buy with confidence that you are getting a quality vehicle. Trade-ins are always welcome. We offer financing from over 25 lenders and credit unions locally and nationally.

Vehicle Details

Details

  • Navigation System
  • Preferred Equipment Group 1SC
  • 19 Speakers
  • AKG Studio 19-Speaker Audio System
  • AM/FM radio: SiriusXM with 360L
  • HD Radio
  • Radio data system
  • Radio: AM/FM/SiriusXM w/Navigation
  • SiriusXM w/360L
  • Air Conditioning
  • Air Ionizer
  • Automatic temperature control
  • Front dual zone A/C
  • Rear air conditioning
  • Rear window defroster
  • 4-Way Power Driver Lumbar Seat Adjuster
  • 8-Way Power Driver Seat Adjuster
  • 8-Way Power Front Passenger Seat Adjuster
  • Heads-Up Display
  • Memory seat
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel memory
  • Steering wheel mounted audio controls
  • Adaptive suspension
  • Electronic Limited-Slip Differential
  • Four wheel independent suspension
  • Magnetic Ride Control Suspension
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Door Lock & Latch Shields
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: OnStar and Cadillac connected services capable
  • Front anti-roll bar
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Power moonroof
  • Power Panoramic Tilt-Sliding Sunroof
  • Power Liftgate
  • Brake assist
  • Electronic Stability Control
  • Auto High-beam Headlights
  • Delay-off headlights
  • Fully automatic headlights
  • Panic alarm
  • Security system
  • Theft-Deterrent Alarm System
  • Electronic Cruise Control w/Set & Resume Speed
  • Speed control
  • Not Equipped w/Automatic Stop/Start
  • Auto-dimming door mirrors
  • Body-Color Door Handles
  • Bumpers: body-color
  • Front License Plate Bracket
  • Heated door mirrors
  • Power door mirrors
  • Rear Camera Mirror Washer
  • Roof rack
  • Running Board Assist Steps
  • Spoiler
  • Turn signal indicator mirrors
  • 16.9" Diagonal OLED Infotainment Screen
  • Auto tilt-away steering wheel
  • Automatic Emergency Braking
  • Compass
  • Driver door bin
  • Driver vanity mirror
  • Enhanced Automatic Parking Assist
  • Front reading lights
  • Garage door transmitter
  • Glass Breakage Sensor
  • Heated steering wheel
  • Illuminated entry
  • In-Vehicle Trailering System App
  • Lane Keep Assist w/Lane Departure Warning
  • Leather steering wheel
  • Not Equipped w/Steering Column Lock
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear Camera Mirror
  • Rear Cross Traffic Alert
  • Rear reading lights
  • Reconfigurable Full-Color Head-Up Display
  • Tachometer
  • Teen Driver
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trailer Side Blind Zone Alert
  • Trip computer
  • Vehicle Inclination Sensor
  • Vehicle Interior Movement Sensor
  • Voltmeter
  • Wireless Apple CarPlay/Wireless Android Auto
  • 2-Presets Memory For Driver Seat Adjuster
  • 3rd row seats: split-bench
  • 4-Way Power Front Passenger Lumbar Seat Adjuster
  • Front Bucket Seats
  • Heated & Ventilated Driver & Front Passenger Seats
  • Heated Driver & Front Passenger Seats
  • Heated front seats
  • Heated rear seats
  • Leather Seating Surfaces w/Precision Perf Inserts
  • Power passenger seat
  • Split folding rear seat
  • Ventilated front seats
  • Front Center Armrest w/Storage
  • Passenger door bin
  • Hitch Guidance w/Hitch View
  • Integrated Trailer Brake Controller
  • Alloy wheels
  • Wheels: 22" 12-Spoke Polished Alloy
  • Rain sensing wipers
  • Rear window wiper
  • Variably intermittent wipers
  • 3.23 Axle Ratio
  • APPLE CAR PLAY
  • ANDROID AUTO
  • LEATHER INTERIOR
  • BLUETOOTH
  • ALLOY WHEELS
  • POWER MOONROOF/SUNROOF
  • LCD DISPLAY SCREEN
  • POWER DRIVER'S SEAT
  • POWER PASSENGER SEAT
  • HEATED FRONT SEATS
  • COOLED FRONT SEATS
  • REAR A/C
  • BLIND SPOT MONITOR
  • BACK UP CAMERA
  • 3RD ROW SEAT
  • WELL MAINTAINED
  • LOW MILES

Disclaimer:

** Due to current market volatility, we are pricing our vehicles immediately following acquisition. All vehicles will be reconditioned and made ready for sale. Price will be the advertised price plus TT&L, Registration, and $150.00 dealer documentation fee. Any other fees or charges that are allowed or prescribed by law. Any quoted financing terms are subject to final lender approval and are only estimates.

**Under 97,000 miles will receive a 6month/6,000 miles powertrain warranty. Vehicles over 97,001-119,999 will receive a 3-month/3000 miles powertrain warranty. No coverage on vehicles over 120,000 miles. Some restrictions apply; please call us for a copy of the contract for specific information.

Payment Options

Customer Reviews

Overall Rating 5.0 Out of 5
Based on 2 customer reviews
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Jeff Logan

Jeff Logan

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Denise Bone

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Jeff Logan

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4.6 | 152 Reviews
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4.7 | 131 Reviews
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4.6 | 17 Reviews
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4.4 | 65 Reviews
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4.4 | 19 Reviews
Ryan Peterson

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4.1 | 69 Reviews
Heath Hooper

Heath Hooper

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3.9 | 34 Reviews
Jeff Logan

Jeff Logan

Certified Sales Associate

89 Reviews
Certified
Recent Reviews

Jun 29, 2022

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Jeff Logan did a great job of listening to my

Jeff Logan did a great job of listening to my requirements in a new vehicle and, when the first option didn’t work out, continued working until I left with a new Tacoma.

Jun 21, 2022

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Great experience all around.

Great experience all around. Very happy with my purchase. Jeff was thorough and accommodating. Highly recommend.

Jun 02, 2022

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Jeff took the time to show me all the bells and whistles

Jeff took the time to show me all the bells and whistles on the car when I picked it up!!!

Jun 02, 2022

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Jeff Logan was the sales rep I worked with.

Jeff Logan was the sales rep I worked with. He did an excellent job of helping me find the right vehicle. Jeff was thorough, very knowledgeable, resourceful and understood I needed to work within my budget. He was great! I will definitely go to Jeff for all of my vehicle purchases.

May 02, 2022

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They had the vehicle we wanted and Jeff was great!

They had the vehicle we wanted and Jeff was great! Made it all very simple.

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Denise Bone

Denise Bone

VIP Sales Manager

152 Reviews
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Dealership Experience 12 years
Industry Experience 12 years
Recent Reviews

Jun 23, 2022

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Good svc// I had a recall on my car.

Good svc// I had a recall on my car....I do not know names of employees

Jun 17, 2022

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Denise Bone is the reason I trade with Shottenkirk!

Denise Bone is the reason I trade with Shottenkirk!! Supply chain for Toyota is bad, but Denise does the best possible in today's screwed up world.

Jun 17, 2022

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Drove from Missouri to get the truck and the entire

Drove from Missouri to get the truck and the entire experience was a good one. Great place to do business with a HUGE selection

Jun 13, 2022

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Sent and inquiry about a used vehicle, as well as fees

Sent and inquiry about a used vehicle, as well as fees and delivery costs, and never received a response.

Jun 01, 2022

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Trevor and Wade was very helpful, and didn't waste my

Trevor and Wade was very helpful, and didn't waste my time. Would definitely recommend Toyota of Granbury

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David Bone

David Bone

Sales and Leasing
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Jun 01, 2022

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Trevor and Wade was very helpful, and didn't waste my

Trevor and Wade was very helpful, and didn't waste my time. Would definitely recommend Toyota of Granbury

May 13, 2022

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David and Denise are always awesome and do everything

David and Denise are always awesome and do everything they can to get you want you want!

May 05, 2022

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Great experience with these guys, definitely will be

Great experience with these guys, definitely will be going back to do future business with this group!!

Apr 21, 2022

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People were friendly and courteous and I would have given

People were friendly and courteous and I would have given them a 4 star if not for the additional $4000 "Vehicle Reconditioning" and $2000 "Shottenkirk Customer Care" on top of the price of the car is ridiculous. As a customer, I could not even opt out of it. The price of the car listed on line should be the price you should be selling for.

Apr 20, 2022

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This dealership list price is not their intended sales

This dealership list price is not their intended sales price. They give lower price verbally and online and then on their paperwork add extra in a section for market value. Unfortunately they care more about getting your signature then they do their customers. As soon as you sign they have moved on to the next customer. When our brand new vehicle arrived it had sticky food stuck on the console. We later found out that one of their employees was sent to Mississippi to drive it back to their dealership in Texas. That alone put 500 miles on our brand new vehicle in which we signed paperwork saying it had 0 miles. They lied to us and when we asked one of the managers a question his answer contradicted what another one of their managers told us. Multiple times that happened.

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Eric Griffith

Eric Griffith

Sales
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Dealership Experience 2 years
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Apr 12, 2022

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Great customer service wonderful employees I will

Great customer service wonderful employees I will definitely be back to buy all my vehicles from here

Apr 10, 2021

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Eric, Ryan, and their team where great to work with. I...

Eric, Ryan, and their team where great to work with. I had questions, they had answers. They made the process quick and easy. I would do it again! Thank You!

Mar 24, 2021

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They were very kind and helpful got us in and out quickly...

They were very kind and helpful got us in and out quickly and we love the car one of the best dealerships I've ever been to

Mar 16, 2021

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The amount of time I’ve spent waiting for progress to be...

The amount of time I’ve spent waiting for progress to be made, has been a waste. I was told my car was ready. Lies

Mar 04, 2021

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Sale went quick and fast. I really like the prices on...

Sale went quick and fast. I really like the prices on their used trucks. Also bought a great service plan with the truck. I would recommend them

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Oscar Black

Oscar Black

Sales Professional
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Jun 15, 2022

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One of the best buying experiences of my life.

One of the best buying experiences of my life. Oscar Black is the BEST salesman I have ever dealt with on an automobile!

May 11, 2022

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Oscar Black was very great to work with!

Oscar Black was very great to work with! He was super helpful and was very nice! He made the process easy and so did Luis the finance guy. Would definitely recommend getting a car from here!

May 03, 2022

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Oscar is awesome - he definitely goes above and beyond

Oscar is awesome - he definitely goes above and beyond when it comes to customer service.

Apr 29, 2022

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Oscar black was the reason I bought the car.

Oscar black was the reason I bought the car.A professional in every way. They were super busy he took the time to help me

Apr 19, 2022

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Friendly, efficient, knowledgeable.

Friendly, efficient, knowledgeable. Oscar was a pleasure to work with. I appreciated his guidance throughout the process and his caring attitude made the transaction very comfortable.

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Fino Ojeda

Fino Ojeda

Certified Sales Associate
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Dealership Experience 3 years 1 months
Industry Experience 28 years 5 months
Recent Reviews

Dec 31, 2020

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You guys are some awesome worker I was expecting to get...

You guys are some awesome worker I was expecting to get turn down from my dream car because of my credit but you guys pull the impossible!!! I’m bless

Dec 02, 2020

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had been talking to a salesman for 2 or 3 weeks sent all...

had been talking to a salesman for 2 or 3 weeks sent all my information. Did credit application was told come get there i went drive almost 2 hrs. And not get the car i came for. Instead tried to put me in a suv stopped on me on test drive. I was frustrated. And no car... The mangers we're not professional at all all... I think the salesman was shocked that i didn't drive away with the car i came for.. Overall horrible service...

Nov 24, 2020

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Actually we I have enough time I actually have some...

Actually we I have enough time I actually have some questions about finance. It’s my fault but I thought it was suppose to be 2.9 % like at your dealership in weatherford.

Oct 14, 2020

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Awesome place to buy a car. Everyone was very helpful and...

Awesome place to buy a car. Everyone was very helpful and friendly. The car quality is very good. My family and I have purchased multiple vehicles from this Toyota dealership and have been very pleased with our vehicles.

Sep 13, 2020

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muy buen trato y cualquier duda siempre nos ayuda muy...

muy buen trato y cualquier duda siempre nos ayuda muy amable y después de comprar nos sigue ayudando 100% recomendado muchas gracias por la ayuda

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Chris Bayless

Chris Bayless

Certified Sales Associate
Recent Reviews

Jun 30, 2022

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Great service, very friendly and very good at what they

Great service, very friendly and very good at what they do i really like this service department

Apr 14, 2022

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they contacted me every day for a week asking me if i was

they contacted me every day for a week asking me if i was still interested in the dodge truck i told them yes every day so i showed up saturday let me sit for an hour and wait for them to find the truck the only person i would trust told me it sold monday so for a week i was told every day it was waiting for me that was the only reason i drove an hour and 15 min to the dealer then that started trying to sell me every used xxx on the lot got tired of the crapola and left i wont deal with liers and pukes

Apr 12, 2022

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Great customer service wonderful employees I will

Great customer service wonderful employees I will definitely be back to buy all my vehicles from here

Apr 07, 2022

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Service was awesome!

Service was awesome! I bought my vehicle two weeks ago and the AC wasn’t working correctly. I called, they got me in right away and got it fixed! Love this place!!!

Mar 27, 2022

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Lots of vehicle choices.

Lots of vehicle choices. Not thrilled with the back/forth negotiations. What took 5 hours to complete could have been handled in 2 if we had started with the decision maker in the beginning. Beyond frustrating and almost walked out several times.

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Ryan Lang

Ryan Lang

Sales Associate
Contact Me
Dealership Experience 2 years 11 months
Industry Experience 10 years 4 months
Texan born and raised. Local to the Fort Worth and Granbury areas, I've been in the automotive business since 2013. My sales philosophy is based off of making sure my customers needs are met, and everything else will fall into place.
Recent Reviews

Jun 06, 2022

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Beware of Shottenkirk Toyota in Granbury, They are a

Beware of Shottenkirk Toyota in Granbury, They are a bunch of liars and thieves. GO SOMEWHERE ELSE.

Sep 15, 2021

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everything went well I would buy from them again if they...

everything went well I would buy from them again if they were not so far away

Mar 24, 2021

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Went in just looking for a used truck and in the end we...

Went in just looking for a used truck and in the end we were able to make a deal. Will work with them again when the time comes for another vehicle.

Nov 18, 2020

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Terrible experience. Horrible General Manager. He could...

Terrible experience. Horrible General Manager. He could care less about customer satisfaction. Very rude, condescending, and arrogant.Would definitely not recommend this dealership to anyone. Will never do business with them again.

Oct 06, 2020

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Great customer service. They really listen to you and...

Great customer service. They really listen to you and what it is you are looking for. My salesman was Brandon Vieau. So not see him listed below. Ryan worked with him “training”. Great job guys!

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Kobe Kimmell

Kobe Kimmell

Sales and Leasing Representative
Contact Me
Dealership Experience 2 years
Industry Experience 2 years
Recent Reviews

Feb 27, 2022

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My sales guy was awsome hr handled everything very well.

My sales guy was awsome hr handled everything very well. Over all it good experience

Sep 27, 2021

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Everyone was determined to get me in a car I wanted at a...

Everyone was determined to get me in a car I wanted at a great price

Mar 16, 2021

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To be the worst car dealership in Texas takes talent. You...

To be the worst car dealership in Texas takes talent. You have to have a team of people working together to be crooks willing to take advantage of people, mislead, and lie at every opportunity. I’ve never seen anything like it and I’ve bought a great deal of cars in my lifetime. These guys are the master of the hidden fee. The price you see and are quoted...just tag on 10k to their “no hassle” price. They add on something called a Shottenkirk Plan on the front end of the deal it’s usually around 2,000, it’s good for 1 year. It covers door dings and glass. I know what you are thinking. I don’t want it. I didn’t see it in my paperwork anywhere. I recorded their main finance guy and he explained it wasn’t me personally, they did it to everyone. B/c they add it on at the front end of the deal they don’t have to take it off like they do a regular warranty. I found their VP...and made them. I am unpopular. Mine was 2k. I also had them remove 5k in warranties. Seems the warranties the sold me didn’t match the warranties held by the warranty holder. They didn’t want to refund most of them “no way, no how” until I caught them in fraud. Was it a mix up? They never stop lying long enough for you to figure it out. They told me I had 45 days to make my 1st payment. turns out I had 35 days, so the GM offered to make my 1st payment for me. Then I went in to take a couple of redundant warranties off. Then he said, he wouldn’t if I was going to do that. (In Texas verbal agreements are binding.) VP (hard to find that guy had to call a dealership in IA) offered me $500 bucks (not quite my first payment) and thought I should be thrilled b/c now I had 7500 off my vehicle. 2,000 was the door and ding plan (which is covered my comprehensive insurance) 5k was fraudulent warranties which were different than the ones I bought. They had to let me out of them. And u almost covered my 1st payment which is a verbal binding agreement in TX. But u didn’t actually cover it. I asked the VP for an apology from the GM. I worked as a multi-store retail manager for 6 years while getting my PhD. I never raise my voice. I’m never rude. I’m down right nice. He was threatening and intimidating. You can tell he’s not from the south, men maybe condescending, but I’m not your wife or your gf...in a retail environment where your the manager and I’m a perfectly calm customer you should never intimate or threaten a woman (especially a disabled one) it’s beyond the pale. No apology. They backdated the day of the sale. 32 days now. They were supposed to refinance it. They didn’t. The VP seemingly cannot or will not make the GM do anything. As far as I can tell it’s his fiefdom. If there is someone you really don’t like...send them to Shottenkirk. Otherwise they will pick clean ur bones. I did have my car serviced here recently as well. I do like their service Dept; however, when I bought the car the salesman told me there was a recall and it couldn’t be fixed yet. My eyes don’t always work so we have to stick w/ verbal communication. I asked him if the recall was dangerous. Could it kill you? He laughed and said,”No nothing like that, it was perfectly safe.” Turns out it can kill you. My Highlander was at Toyota for a month. BTW: I love my tricked Highlander...but don’t buy one from Shottenkirk Granbury (his father runs the Weathford store) i image any other dealership would be great. The Fort Worth ones seem nice

Mar 13, 2021

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I came to your dealership on 3-5-21 to purchase a truck I...

I came to your dealership on 3-5-21 to purchase a truck I found on your website. Talked to the manager Thursday night on phone and set up coming in from Plano which is 1.5 hrs from dealership. Drove in and met with manager and was out looking at truck and salesman said it sold! I was so pissed off. The manager said he would make it right and tried to with a newer year model but not 4 wheel drive like I wanted. Showed me a clean carfax and I bought the truck and drove home. Few days later I noticed 4 dents in the cab by the cargo lite. Sent the salesman Ethan Wilkens pics I took at the dealership and you can see the dents in pica. He said he would get right on it. I have texted him numerous times and still nothing have not heard a word from anyone at dealership! This is a very bad experience and poor service!

Dec 19, 2020

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My salesman Kobe Kimmel was fantastic, along with...

My salesman Kobe Kimmel was fantastic, along with Tyrone, they worked diligently to put me in my new car, a 2012 FORD MUSTANG BOSS 302, with less than 2400 miles!! Highly recommend this dealership, great teamwork from sales to financing, very friendly staff and extremely knowledgeable about the vehicles they sell😁

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Ryan Peterson

Ryan Peterson

Sales and Leasing
Recent Reviews

Jun 26, 2022

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Took 6 hours and 4 sales departments which raised the

Took 6 hours and 4 sales departments which raised the price 4 times before leaving

Jun 08, 2022

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Awful place they are running a fraudulent operation to

Awful place they are running a fraudulent operation to say the least, pressure tactics at its finest, don't fall for their crappy customer care plan.

Jun 06, 2022

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A bunch of liars and thieves.

A bunch of liars and thieves. Beware, make sure to double check the VIN number to the vehicle you're about to purchase, they filled in a different VIN number than the trim I signed for.

Jun 02, 2022

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Excellent staff and was able to get the car I wanted

Excellent staff and was able to get the car I wanted without issue. Thanks to Tyler Akins Ryan Peterson and Tyronne Wells.

Jun 01, 2022

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They lied about a Tacoma being at the dealership, we

They lied about a Tacoma being at the dealership, we negotiated on a a Tacoma and a different one was delivered. They blamed us so we declined the delivery and called finance company and canceled loan. Dishonesty at its best there. When we did cancel everything that’s when they started calling us back asking how they can keep our business, should have not lied from the start. Toyota!! do not allow Shottenkirk to represent the Toyota name it degrades the name Toyota.

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Heath Hooper

Heath Hooper

Sales
Recent Reviews

Jun 29, 2022

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Read the other reviews… you’ll be properly warned.

Read the other reviews… you’ll be properly warned. The culture at this dealership needs to be changed.

Jun 26, 2022

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Took 6 hours and 4 sales departments which raised the

Took 6 hours and 4 sales departments which raised the price 4 times before leaving

May 31, 2022

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Salesmen was standing outside like a vulture waiting to

Salesmen was standing outside like a vulture waiting to pounce on his prey. Knew very little about the operation or the basic functions of the vehicle. The minute he could tell we were buying the vehicle he disappeared to grab another victim & we were stuck with a pushy know it all to do the paper work. If the vehicle had not already sold itself we would have been out the door.

Apr 01, 2022

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Great place!

Great place! Good selection! Good people! We are in love with our pre-loved truck.

Feb 17, 2022

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The sales department was excellent to work with making

The sales department was excellent to work with making the purchase of the 2020 Tacoma Limited. The "FIRST" reason for the low rating is for a dirty first impression. I made an appointment to test drive the truck I saw online and when it was brought around front the inside of the truck had some trash on the floorboards also personal paperwork in the glove compartment from the previous owner. After the purchase was done the truck sent to be cleaned out but apparently that was just remove the larger pieces not to vacuum the complete inside or check all compartments for trash or personal documents. The "SECOND" reason is the fuel tank was not filled which most dealerships I have dealt with in my past have done this as a courteous gesture or appreciation for your business, so when I left the dealership I had dirty interior and a quarter of tank with about 87 miles to get home so I had to stop and fill up for the trip. My "THIRD" reason is I'm having issues with getting in contact with Tyronne or anybody in financing for information on when the dealership processes and sends out refund checks. After I canceled the extended Vehicle Maintenance Plan originally purchased at Shottenkirk I have a $1000.00 refund owed to me by the dealership. I have made several attempts calling but none of the of my calls have been answered in the financing department and all the voice mail boxes are full so I'm unable to leave a voice mail and they have not responded to a voice mail in quite sometime. I've also sent Tyronne text messages and gotten no response either. Although my experience with the Shottenkirk dealership wasn't the best they do have a large selection of very nice vehicles and I would recommend them to my family and friends but I will also let them know to bring their "A" game when going in there. "I'm still trying to find out about my $1000.00 refund."

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Shottenkirk Toyota of Granbury 32.470233, -97.704902.