I had an amazing experience at the dealership. A huge thank you to **Tony** and **Alan** for making the entire process so easy and stres -free. They were incredibly kind, patient, professional, and took the time to answer every question we had\. We never felt rushed or pressured, and they truly made us feel like they cared about finding the best option for us. Their honesty, excellent communication, and willingness to go above and beyond made all the difference It’s not often you come across people who genuinely care about their customers the way Tony and Alan do. I highly recommend this dealership to anyone looking for outstanding customer service.Thank you again, Tony and Alan, for all of your hard work and for making this such a great experience. We truly appreciate everything you did for us!

We had a great experience working with Morgan Ashmore at Shottenkirk Toyota of Granbury. Buying a vehicle can be stressful, especially when you are trying to find something specific, but Morgan made the whole process much easier for our family. She was honest, helpful and easy to work with from start to finish. She answered our questions, kept us updated and worked hard to help us get the vehicle we wanted without making us feel pressured. We also really appreciated the way she treated our family throughout the process. She was patient, friendly and made us feel like she truly cared about helping us. Morgan did an outstanding job, and we are very thankful for the time and effort she put into making this a positive experience. We would absolutely recommend her to anyone looking for a vehicle in the Granbury area.

Gage Gordon did a wonderful job negotiating with us. absolutely recommend!

Jesse helped us very well with our truck!! Great Service!!!

Brought my vehicle here for an oil change and tire rotation. Waited here for the service that didn’t take long. Good service department.

Had a pleasant experience with my truck purchase from them. Gage reached out to me about a truck I was interested in and even sent me a video walkaround I didnt even ask for which I thought was nice. Jesse and Hayden both helped me with the sale side of it and they were both friendly and very helpful.

LAMAR WARD Great sale associate Thank you 😊

My family and I had an outstanding experience working with Morgan at Shottenkirk Toyota of Granbury. From the very beginning, she was knowledgeable, professional, and genuinely cared about helping us find the right vehicle—not just making a sale. She helped us get into a high-demand vehicle much faster than we expected, and she made sure we received a fair and competitive price throughout the process. What really set Morgan apart was the personal connection she built with our family. She took the time to listen, answer every question, and made what can often be a stressful experience feel exciting and enjoyable. I truly cannot recommend Morgan highly enough. If you’re looking for someone who is honest, passionate about what they do, and willing to go the extra mile for their customers, ask for Morgan. Thank you for taking such great care of our family!

Made appropriate diagnostic assessment and repairs.

The service personal with friendly, and polite. The work that was needed to be done for my car was thoroughly explained. As a nice bonus, the waiting area is calm and quiet.

Thank You So Much Jesse De La Cruz for all your Help, you were very helpful and ready to answer any questions.

Everyone was pleasant and responsive. My salesperson, Jessie De LaCruz, was friendly and helped me find the car I wanted with all the amenities. No pressure - just an honored resolve to fulfill my requirements. I love my new car and appreciate it!

Las personas que trabajan aquí son verdaderamente maravillosas cada vez que vengo me siento honrado, feliz, y como si estuviera en mi propia casa con mi familia, verdaderamente estoy agradecido a todos y cada uno de los funcionarios que siempre contactan conmigo en este lugar. Y por cierto, el servicio técnico es perfecto, hasta ahora no tengo absolutamente nada que decir, solamente agradecimiento

Cristian was an amazing salesman. He took his time with us and did everything he could to make it happen for us to get a new vehicle. I highly recommend him.

We were more than pleased by the professionalism, knowledge. helpfulness from Hattie. She had our requests notated, ready, friendly, listened to our requests and tried to accommodate our requests! Hats off to Hattie! We would recommend her anytime.

Hatty was an excellent sales person. She was so courteous on the telephone that I drove 55 miles to your dealership to trade cars. Trade was presented in a professional manner.

Gage Gordon was the salesman we worked with and he was EXCEPTIONALLY knowledgeable and very congenial to work with. Derrick Jones mgr. Was outstanding . Hunter Dennis, the numbers man, was awesome to work with and a key partner with Guage in “making” our deal

Athough retired now, Oscar Black at Granbury Shottenkirk is the BEST! A friend of mine wanted to look for a car and get advice on her old one. He explained everything she needed to know to make a decision. He was not pushy and she was so glad. I was so glad he took her under his wing. He was so nice and was like a father watching after his daughter. He watched after her finances and put her in a car that is reliable, affordable and one she can drive for years. It was brand new and within her budget! Thank you, Oscar Black! You are the best and I appreciate you for your honesty, your caring about my friend. I'm so grateful for your friendship and caring for my friend. She's safe now!

Incredible professionalism and dedication of the manager Hatty and also of Mrs. MAYRA. They showed a great ability giving me the opportunity of a new vehicle. Excellent people, also with great sympathy and very good treatment really my congratulations. In addition, I am also very happy in the maintenance part with Mr. Alex and now with Mr. Osvaldo

They always provide great service and work hard to accommodate my schedule.